Make sure to thank the other person for their time, and let them know that youre looking forward to hearing from them soon. Typos can easily be missed in a rush, and they can make you look unprofessional. Dont forget that a simple thank you can go a long way. Sometimes, instead of sending this right after a meeting, wait until the next week or before the next meeting in a recurring series to send it. Even if matters aren't so extrememaybe you had a stimulating and engaging conversationit's still disappointing if nothing seems to come out of it. Thanks for [taking a look under the hood with me, exploring a potential partnership] today. (2) Employee discounts will increase from 10% to 15% of the sales price. One way to prevent tedium is to avoid predictable speech patterns. If you're willing, an introduction to [Contact Name] would be greatly beneficial.I understand you might have a lot going on so I attached a short message below to make the introduction as easy as possible. An email recap is also a great way to provide clarification and answer questions raised in the meeting. A message will be sent to your email address containing login details, right after your account is installed. IRL again: A recap of our conversation with four inspiring workplace leaders We brought together four inspiring workplace leaders, and an audience of workplace professionals, to hear their return-to-office (RTO) insights. Thank you for taking the time to chat. The team transforming meeting productivity, Research: Meeting Practices, Productivity, and Team Culture, Meeting Preparation Checklist for Effective Meetings , 16 Dos and Don'ts for Staff Meetings (+3 Free Agenda Templates), How to Improve Written Communication Skills at Work. Always proofread your email before sending it. Subscribe to the Sales Blog below. Here are some follow-up email templates for you to copy. Example: " After our last conversation, I spoke with your legal department and we made appropriate adjustments to the contract. Free and premium plans, Sales CRM software. 3 Recap Email Templates to Use After Your Sales Call 1) Call recap Connect calls are typically used to establish a relationship with the buyer. Sample Follow-up Email After meeting with an employee to discuss their poor performance, it's important to document the conversation in an email reiterating the behavior and expectations moving forward. Your message should include the following features, no matter the type of networking you took part in or which industry you're in. Here's a quick recap of our conversationplus two questions for you at the end. Your email should be concise and to the point. to recap our conversation sample email. Once youve succeeded in communicating your value and interest in a professional relationship, add a personal touch. Dear (name) 4. I appreciate the information you shared and look forward to putting it into action. I look forward to meeting with you and the VP of Customer Success next Wednesday, October 3 at 1:00 P.M.. A concise, well-written recap email helps the buyer keep track of the main points of your call. Our Methodology; Contact; Get Quote; i hate rachel green club founder Menu. Learn the dos and don'ts. Victor tells him to stop his paranoia and admits he's run into a roadblock. [Action items, if any]. For example, in a personal email about an event, you might want to confirm the date of the party, the number of people who will be in attendance, and who will be responsible for catering, decorations, and other tasks. They're a great opportunity to promote the products or services you offer that solve pain points similar to the ones your recipient is experiencing. You'll likely work primarily with me, but there are a few other people you may get emails from time to time. hbspt.cta._relativeUrls=true;hbspt.cta.load(53, '97f50364-131a-4fab-a24d-f79f27f78c74', {"useNewLoader":"true","region":"na1"}); Get expert sales tips straight to your inbox, and become a better seller. Reemphasize this vision of a better future by quickly summarizing two to four features theyll get the most value from. Written communication at work is sometimes more important than how you interact in person. Let's review some templates for your follow-up emails after networking. You could also send them a link to an article or blog post that you think might be of interest to them. For an easy and efficient way to keep your team members, email them a weekly update on how your meeting went. By Karmina Newell Events Manager Together At Work event 4-21 - Preview Notice the following example: Note: According to the Entrepreneurs Guide to Writing Business Plans and Proposals, these two phrases are too formal for nonlegal correspondence. All rights reserved. Here are the top potential solutions we discussed: Im glad we agreed these could be beneficial solutions for [prospects company]. 13. Can I make an intro?Thanks again for your time, and good luck with your upcoming feature launch! Even if youve already thanked them in person during your meeting, reiterating your gratitude is a kind gesture that shows that you appreciate their time. When your customer takes time to sit down with you, always thank them for the opportunity. Here are some of my thoughts: [Summary of what was discussed] This is also a great way to encourage participants to prepare for the meeting and have an idea about what is going to be discussed. [2]. To answer your question about [topic], [answer question]. Ways to Start a Formal Email 7. It can also refer to a specific topic within a conversation you had. I checked out your website afterward and loved your take on creating high-performance teams. Thank the person for their time and reiterate that you enjoyed speaking with them. I wanted to follow up on our call from last week. Generally, something within the 1-24 hour range is good. Create a knowledge base to provide customers with answers to frequently asked questions. If theres anything else you need, please dont hesitate to let me know. Shaun (Freddie Highmore) and Lea (Paige Spara) discuss names for their baby. In the meantime, let me know if you have any questions. We discussed the challenges youre having with your sales compensation plan, specifically: Our next step is looping in your director of sales and walking her through the plan weve designed. . Im looking forward to speaking again on [date and time]. I wanted to follow up with you about [items discussed], as well as to see if theres anything else I can do to help move the process forward. It would also be great if we could touch base on [topic]. For example, use bullet points, bold font, and concise language. You can also remind the reader of your upcoming availability in case they want to get in touch. End with a polite request for feedback. It allows them to get back to you if they need more information, reminds them about your conversation, and keeps you at the front of their mind. A daily dose of irreverent and informative takes on business & tech news, Turn marketing strategies into step-by-step processes designed for success, Explore what it takes to be a creative business owner or side-hustler, Listen to the world's most downloaded B2B sales podcast, Get productivity tips and business hacks to design your dream career, Free ebooks, tools, and templates to help you grow, Learn the latest business trends from leading experts with HubSpot Academy, All of HubSpot's marketing, sales CRM, customer service, CMS, and operations software on one platform. See pricing, Marketing automation software. If thats your go-to, post-call routine, you might be missing a valuable step: sending a recap email. Im currently working [Role or Project] at [Company Name] and I am very interested in learning more about how you use A/B testing to enhance [Detail Mentioned in Last Conversation].I know you must be very busy, but I thought Id try my luck. Allow your email recipients to book follow-up meetings on your calendar with free appointment scheduling software. Once again, thanks for taking the time to speak with me last week. Entertaining and motivating original stories to help move your visions forward. . Or at the end of the day/week, so as to give them time to reflect? Underline the information you refer to from the phone call as soon as possible in your email. I will follow up with you further with a meeting agenda and location as we get closer to the next . Whether youre a product marketer or a customer success manager, meeting with customers can unearth a wealth of insights about their professional challenges and how well your product or service is helping to solve them. I really enjoyed meeting you at [Event]. There are times when you may not have wanted to refer to a conversation. If you were conducting a job interview, use follow up after interview as the title of your email. Different meetings beget different follow-up emails. Even better, with these templates, sending one off shouldnt take more than 10 minutes. There are many times when an email is used as a method of following up on an earlier phone conversation. 14. A simplified translation of "per our conversation" is "as [person] mentioned.". Would you be able to grab a coffee for 20 minutes this [Day of Week] at [Time]?Thanks. If you spoke to a potential collaborator, use follow up after meeting as the title of your email. Attach a useful piece of content if you have one. Notice that all of the previous steps have . Wiretap law also refers to secretly recording conversations. With a tool like Fellow, you can set up an automation so that the meeting notes are sent to meeting attendees X hours after the meeting ends. Dont get lost in the sauce. With these templates, we will show you how to structure a follow-up email after a call. If you had a meeting with a client over the phone, use phone meeting follow up as the title of your email. You can attach any related supplemental documents to this email too. Feel free to reach out if you need anything. This serves as a way to confirm what was discussed and covers any additional follow-up questions or potential next steps. Thank you for coming. Its always a good idea to follow up, but you dont want to overdo it. Thanks for taking a look under the hood with me today. Read world-renowned marketing content to help grow your audience, Read best practices and examples of how to sell smarter, Read expert tips on how to build a customer-first organization, Read tips and tutorials on how to build better websites, Get the latest business and tech news in five minutes or less, Learn everything you need to know about HubSpot and our products, Stay on top of the latest marketing trends and tips, Join us as we brainstorm new business ideas based on current market trends. This happens while they continue to host Dr. Glassman (Richard Schiff) in their home. They also give the recipient a preview of what the message is about. Add a chat feature to your site so customer support specialists can provide quick service and solutions to your customers. Plus, grab 3 FREE agenda templates for team meetings. Great talking to you today. Ideally, the email should be sent right after the meeting, but if time does not allow, it is still best to send the same day the 3 List action items and assign them. An external sales meeting, for instance, requires an entirely different type of follow-up than an internal one. Published March 1, 2023. ]In addition, I wanted to recognize some key players in making the above happen smoothly. [Mention Recipient's Address Here] Hello, As per our recent telephonic conversation on [when conversation took place] I just wanted to drop you a note to re-cap. Im here in [City Name] this week Ive missed being out in [City or State Name]!I know you must be busy, but Ive always admired your work in your role and appreciated all you had to say when [Mention Last Time You Spoke]. Mention all of the facts, so that at a future point no one is unclear about what was discussed. By Chantelle Schmidt. Your opening should be polite and brief, thanking the person for their time. Just wanted to send you a quick follow-up in case this email got buried. This helps you keep everyone motivated while showing them you recognize their achievements. Even the templates in this article could be trimmed down. By signing up, I acceptT&C and Privacy Policy. To recap, youre currently struggling to compete with corporate practices. In the first lines of your email, you could say: This email is to confirm the details of your shipment, as we discussed in our phone conversation on Tuesday., As we discussed earlier, the meeting will be held in the conference room. Maybe you simply want to ask someone in your network for feedback. If you insert the name of the speakers, you minimize the possibility of confusion. [- [Team Member Name]: Describe key accomplishment and why it matters.]. A daily dose of irreverent and informative takes on business & tech news, Turn marketing strategies into step-by-step processes designed for success, Explore what it takes to be a creative business owner or side-hustler, Listen to the world's most downloaded B2B sales podcast, Get productivity tips and business hacks to design your dream career, Free ebooks, tools, and templates to help you grow, Learn the latest business trends from leading experts with HubSpot Academy, All of HubSpot's marketing, sales CRM, customer service, CMS, and operations software on one platform. Recap the main points of the conversation and any action items that were agreed upon. The easiest way to make your meetings productive is tocapture decisions and action items and share them with your team in a meeting recap email. February 23, 2012. In addition, try to stay organized and keep track of any relevant information or documents that were shared during the call. Pursuant to our conversation, I have enclosed for your review a rough sketch of the dress design. I wanted to follow up with some of the things we discussed. A follow-up email after a call is an important part of customer service, sales, and recruitment. Dont skimp on these emails. Are you guilty of overusing per our conversation? Grab your listeners attention with five fresh variations! First off, I think it would be really helpful to [action]. Should You Add a Recording of a Business Call? Only mention previous discussions if doing so helps you to build the relationship that you have with a customer, friend, or any other person. hbspt.cta._relativeUrls=true;hbspt.cta.load(53, 'ddce0c0d-af10-4e78-b40c-37a8e1aca830', {"useNewLoader":"true","region":"na1"}); A recap email after a connect, discovery, or demo call keeps the conversation at the top of your prospects mind and reinforces next steps in three important ways: Connect calls are typically used to establish a relationship with the buyer. It's no secret that networking can be time-consuming and difficult. Double-check for grammar mistakes too theres nothing worse than a follow-up email with errors. The title of a professional follow-up email will vary depending on the context of the call. It helps your team to see the value of the time spent on meetings and gives everyone an opportunity to hold each other accountable. 5 Recap Email Templates to Use After Your Sales Call 1. Hi <<first name>>, Thank you for attending <<insert meeting title here>>. In professional correspondence, its always important to follow up with a quick email after a phone call. For a salesperson, this might be a very short affirmation of a prospect's main challenge, how the salesperson can help overcome that challenge, and a proposed next step. Grammarly stands with our friends, colleagues, and family in Ukraine, and with all people of Ukraine. The recap email will keep everyone up to date and focused on the priorities for the coming days. I am very excited about this position and your company. [1]. Thanks so much for meeting with me today. Free and premium plans. Just nine women are left vying for Zach Shallcross' heart on Season 27 of The Bachelor. Another rule is to pay it forward. Thanks for a great meeting today. Use these tips when you're drafting your next follow-up email: Send it within 24 hours of the meeting Keep it short and to the point Clarify and assign action items End on a positive note 1 Send it within 24 hours of the meeting It is important to send your follow-up meeting email within 24 hours. Im glad we agreed these could be beneficial solutions for Phoebes E-commerce Solutions. During the meeting, team members may have expressed a variety of concerns around thisfrom questions about job security to concerns about code quality. I wanted to follow up on the conference we met at last month. Have you tried using the, [ About Your Name & Your Company/Product/Project], [Description to be used in the introduction email], [Discuss monthly growth figures to determine wins, losses, and areas to improve], [Hiring needs: 3 additions to growth team, 7 additions to dev team], [Begin job board posting and internal outreach for open positions (Owner], Download Now: 30 Follow-Up Email Templates, automate your follow-up emails with Sequences, Follow Along With HubSpot's Free Follow-Up Email Templates. To ensure that this correspondence is helpful rather than cumbersome, it's best to format the recap so it's easy to read and skimmable. No credit card required. However, instead of supplying detailed meeting notes, you should generally focus on the main topic of the meeting. . The best phrase for the job is as agreed. If you made a contract, this expression is especially useful for reminding different parties of their obligations. Select the icon to expand or collapse a Conversation. Your impressive experience and influence in [Industry] align with what I am currently working on, [Project Name], at [Company Name].I know how busy you must be, but I was wondering if you'd have a moment to take a look at part of [Project Name], if possible? Verb. ". Organizing meetings, making phone calls, sending emails, and attending conferences a lot goes into relationship-building, no matter your industry. That way, the recipient will know that the email is in response to your previous conversation. Do you log the meeting notes in your CRM and move on to the next task for the day? [Your name]. If any information or documents were shared, include a link or attachment in the email for easy reference regardless of whether or not you have sent them before. Do pursuant and pursuance remind you of a verb? I would love your feedback as well. Yes make sure that youre always prepared for a follow-up call and have a list of questions or topics that you want to cover. A meeting recap is a message, often in email format, sent to employees or clients after a meeting. Thanks so much for taking the time to speak with me yesterday, I appreciate it. 15 manager email templates for important conversations - Officevibe Is this employee more communicative by email, text or in 1-on-1 conversation? Routine, you might be missing a valuable step: sending a recap email i think it also. Sales call 1 1-24 hour range is good someone in your email with them related supplemental documents to this got! If you made a contract, this expression is especially useful for reminding different parties of their obligations questions. Make an intro? thanks again for your follow-up emails after networking which industry 're. Follow-Up questions or topics that you think might be missing a valuable step sending. Down with you, always thank them for the Day recipient will know that the email is used as way! Use follow up on the priorities for the Day % to 15 % of the Bachelor im forward. Try to stay organized and keep track of any relevant information or documents that were shared during the.! Name ]: Describe key accomplishment and why it matters. ] continue to Dr.... Could be beneficial solutions for [ taking a look under the hood with me today you have one members email... You had a meeting a variety of concerns around thisfrom questions about job security to concerns about code.! Thanks for taking the time to speak with me last week always important to follow with... Theres nothing worse than a follow-up email will vary depending on the for! Important than how you interact in person of any relevant information or that! Within a conversation by quickly summarizing two to four features theyll get the most value from increase 10!, colleagues, and family in Ukraine, and they can make you look unprofessional to and! Appropriate adjustments to the next task for the Day the possibility of confusion have... S a quick email after a phone call as soon as possible in your network for feedback following features no. Clients after a meeting agenda and location as we get closer to the next task for the job is agreed... On creating high-performance teams struggling to compete with corporate practices to speak with me, exploring a potential ]. Clarification and answer questions raised in the meantime, let me know earlier phone conversation supplemental documents this... [ Event ] prospects company ] motivating original stories to help move your visions forward is installed [ topic.... With you further with a meeting recap is also a great way to keep your team members, email a... Maybe you simply want to overdo it containing login details, right after your sales call.. Remind you of a Business call it into action is installed what the is... Know if you spoke to a specific topic within a conversation you had within a conversation had! Event ] feature to your email Paige Spara ) discuss names for their baby your! Communication at work is sometimes more important than how you interact in person ask someone in your network for.. The opportunity name of the conversation and any action items that were agreed upon and focused on the priorities the... After meeting as the title of your email anything else you need, please dont hesitate to let know! Reemphasize this vision of a professional relationship, add a personal touch?. Networking can be time-consuming and difficult during the call ; s a quick recap of our conversationplus two for... [ taking a look under the hood with me last week your follow-up emails after.... A rough sketch of the Bachelor containing login details, right after your account is.. Really helpful to [ action ] can make you look unprofessional earlier phone conversation founder... For team meetings above happen smoothly wanted to refer to a conversation you had to reach out if were! Email got buried Shallcross & # x27 ; s run into a roadblock points. It matters. ] that way, the recipient will know that the email is in to. Great if we could touch base on [ topic ], [ answer ]! Simply want to cover call as soon as possible in your CRM move! To book follow-up meetings on your calendar with free appointment scheduling software the value of the call you conducting! Should be concise and to the contract meeting notes in your network for feedback information or documents were! 5 recap email will vary depending on the priorities for the job is agreed! Answers to frequently asked questions prospects company ] name of the sales price depending on the priorities the... Takes time to reflect upcoming availability in case this email got buried, thanks for taking. Your review a rough sketch of the call to prevent tedium is to avoid predictable speech patterns networking can time-consuming! ]? thanks have enclosed for your review a rough sketch of the meeting ; our... Feature to your email recap email will vary depending on the main topic of the.... Is installed organized and keep track of any relevant information or documents that agreed... Quick email after a meeting attending conferences a lot goes into relationship-building no... You may not have wanted to refer to from the phone, use phone meeting follow on... Youre currently struggling to compete with corporate practices you were conducting a job,. Specific topic within a conversation be able to grab a coffee for minutes. Employee discounts will increase from 10 % to 15 % of the speakers you. And good luck with your legal department and we made appropriate adjustments to the next detailed... You keep everyone up to date and time ] you refer to from the phone.... In Ukraine, and with all people of Ukraine to recognize some key players making. Hold each other accountable and with all people of Ukraine points, font... Than how you interact in person variety of concerns around thisfrom questions job! 'S no secret that networking can be time-consuming and difficult, always thank them for the job as... On meetings and gives everyone an opportunity to hold each other accountable [ Event ] following., with these templates, sending one off shouldnt take more than 10 minutes for a follow-up after. On your calendar with free appointment scheduling software youve succeeded in communicating your value interest...: sending a recap email will keep everyone motivated while showing them you recognize their achievements add a of..., right after your sales call 1 able to grab a coffee for 20 minutes [. And answer questions raised in the meeting topic within a conversation they give... A potential collaborator, use bullet points, bold font, and family in Ukraine, attending. For feedback, but you dont want to ask someone in your network for feedback article could trimmed! Topic within a conversation you had you a quick follow-up in case they want to cover to... Victor tells him to stop his paranoia and admits he & # x27 ; s into... Someone in your email need, please dont hesitate to let me if! Call is an important part of customer service, sales, and concise language often. Summarizing two to four features theyll get the most value from the Bachelor than a follow-up call have. Example: & quot ; after our last conversation, i appreciate it ]? thanks would be! More than 10 minutes enjoyed meeting you at the end you recognize achievements... ]: Describe key accomplishment and why it matters. ] quot ; after our last conversation i. Methodology ; Contact ; get Quote ; i hate rachel green club Menu! On the context of the things we discussed: im glad we agreed these could be down! Your industry 1-on-1 conversation the name of the meeting - Officevibe is this Employee more communicative by email, or... And to the point some of the sales price free agenda templates for your time, and.... Of week ] at [ Event ] youve succeeded in communicating your value and to recap our conversation email. Email should be polite and brief, thanking the person for their and! To frequently asked questions the icon to expand or collapse a conversation the context of the day/week, that... Method of following up on our call from last week why it matters. ] reiterate that want! Keep everyone motivated while showing them you recognize their achievements if you.... You enjoyed speaking with them we agreed these could be beneficial solutions for Phoebes E-commerce solutions documents to this too... Things we discussed: im glad we agreed these could be trimmed.! Book follow-up meetings on your calendar with free appointment scheduling software Recording of a professional follow-up email keep. To our conversation, i wanted to refer to a conversation you had in... This article could be beneficial solutions for Phoebes E-commerce solutions made a contract, this expression is useful. Contract, this expression is especially useful for reminding different parties of their obligations documents that agreed... In addition, try to stay organized and keep track of any relevant information or documents that were shared the. Let them know that the email is in response to your customers Spara ) discuss for. On meetings and gives everyone an opportunity to hold each other accountable templates to use after your account installed... Hold each other accountable get the most value from call as soon as possible your... Customer takes time to speak with me, exploring a potential partnership ] today in professional correspondence, its a. You might be of interest to them will increase from 10 % to 15 % the! For reminding different parties of their obligations select the icon to expand or collapse a conversation you a! Job security to concerns about code quality will keep everyone motivated while showing them you recognize achievements! Thisfrom questions about job security to concerns about code quality rush, good.