You'llneed to wait 24 hours before you can use your card again. Monitoring the number of cards requested to be sent to the same address. In most areas you can hail buses from dedicated bus stops, but in some rural areas bus stops may not be signposted and you will need to contact the local operator to find out where buses pick up and drop off passengers. 2. Treasurer Dominic Perrottet said the extension and expansion of the Regional Seniors Travel Card is part of several cost saving measures aimed at seniors in the upcoming State Budget. Please try to spend your $250 before your card expires. Contactless Card means a Card issued for Applications for 2023 close on 30 November 2023. 0000001352 00000 n The Regional Seniors Travel Card program will be trialed over two years 2020 and 2021. We know the cost of living is a big issue facing seniors and households, which is why the Regional Seniors Travel Card is being offered to even more people, Mr Perrottet said. You can also visit your nearest service centreto help you with this. 0000004731 00000 n Travel training is a self-directed, practical learning program designed to build independence. You can search for Community Transport in your area and find contact details for your local operator online. Seniors Cards are issued free of charge and have no expiry. It is pre-loaded with $250 for you to pay for travel-related expenses. The Regional Seniors Travel Card can be used for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis. The NSW Nationals in Government wanted to make sure seniors could use their card at any retailer using a fuel category code. The card is making it easier and more affordable for seniors to remain connected with family and friends. Your rating will help us improve the website. Please note that Why Leave Town DOES NOT look after the NSW Government Regional Seniors Travel Card. Phone us - (02) 4981 8882. You can find your nearest Service NSW Service Centre location at service.nsw.gov.au. Thanks Glen, I want to renew my seniors $250 travel card please, I want to upgrade my Regional seniors travel card. This means $500 courtesy of our State Government for a married couple. Regional Seniors Get Moving with Travel Card. Weve created this guide especially for seniors, pensioners and concession card holders living in regional areas of New South Wales who rely on public transport to get around, and who may need extra information and support navigating travel due to age, limited mobility or disability. How to use public transport to get around Sydney and NSW. Use tab to navigate through the menu items. For example, the retailer was selling fuel under the supermarket code. Please note that Why Leave Town DOES NOT look after the, NSW Government Regional Seniors Travel Card, For more information call 0433 106 350 or email. G# (L"sX\BC;:D0iT,@d0QPzc!V&KY4cw-b)*;X All Regional coaches are air-conditioned and offer allocated Economy seating, large windows, reclining seats with headrests and lap sash seatbelts.NSW TrainLink fares and bookings. If you have a Seniors Card issued by any Australian state or territory, you are entitled to concession fares on public transport in NSW. It is not available to those living in the greater areas of Sydney, Wollongong or Newcastle. Find out how to get a Gold Senior/Pensioner Opal card, Eligible seniors can apply on the Opal website, Eligible interstate seniors can use this form to apply. This is the 16 digit number on the back of your card, it will be something like 5021-1802-XXXX-XXXX. Please check the expiry date printed on the front of your card. Eligible seniors can apply for a card as follows: Services Australia Applications for 2023 are now open. The item or service youre trying to buy costs more than your card balance. We pay respect to traditional custodians and Elders past and present. 0000002288 00000 n Transport for NSW and its contractors will only collect the information it needs to verify seniors eligibility and to administer and manage the regional seniors travel card program. Merchant category codes are used to classify businesses based on the type of goods or services they provide. Those eligible are aged pensioners and holders of Commonwealth Seniors Health Cards. First introduced as a trial in 2020, the program has issued cards to over 660,000 people so far and can be used for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis. If you try to use your card at an ATM, it may not be returned to you. 0000006182 00000 n This means you no longer meet the eligibility criteria and you will not be able to get a regional seniors travel card. All Regional trains are air-conditioned for your comfort and offer both Economy and First Class seating. Please allow up to 20 business days from the time of application for your card and PIN to arrive. Thats more than 691,000 since the card was launched. The prepaid Visa card provides seniors with $250 to ease the burden of travel costs and assist them in getting to and from essential services. Applications are now open, and close on November 20. Your account will be closed. You can further refine your results to show trips with, for example, the fewest changes, the least walking, the earliest departure times and your preferred mode of travel. Having an extra $250 in their pocket has made it easier for regional seniors to get to the shops and medical appointments and stay connected locally and with friends and family living in other parts of the State. Seetransportnsw.info/operators, then under Filter by mode select Community Transport. Interstate Seniors application form (pdf 283KB), Make sure you have your Seniors Card number ready, Prepare a photocopy or scan of your Seniors Card (front and back), Application forms and supporting documents are to be uploaded and submitted online via the, Please submit at least three to four weeks before travelling to NSW. Eligible seniors, pensioners and concession card holders are entitled to: Pensioner Travel Vouchers are available for: For more information about NSW TrainLink fares, bookings, and terms and conditions of travel, visittransportnsw.info/regional. 0000002905 00000 n Find out more about Taxi Transport Subsidy Scheme. This will help if you need to visit family in different parts of Australia. The best way to find details about bus services in your region isusingthe Trip Planner to plan a specific trip. At your discretion you can use your regional seniors travel card to pay for fuel for someone elses vehicle to support your transport needs. Transport for NSW recognise and celebrate the diversity of Aboriginal peoples and their ongoing cultures and care of Country. You used your card at a retailer that was not using the appropriate merchant category code. Eligible seniors, pensioners and concession card holders travelling on local bus services in regional areas of NSW are entitled to: Find out more about regional bus fares and the Regional Excursion Daily ticket. Just wondering, I am 63 years old in March this year,2021, so not of the Pension age, however I am a DVA Gold Card TPI holder so do I qualify for this benefit. Terms and Conditions means the regional seniors travel card Terms and Conditions published Offering eligible seniors in regional, rural and remote areas with a $250 prepaid card to help ease the cost of travel. If you are physically unable to use regular public transport services because of a severe and permanent disability you may qualify for discounted taxi travel under the theTaxi Transport Subsidy Scheme. Deputy Premier and Minister for Regional NSW Paul Toole said the Regional Seniors Travel Card has been an overwhelming success. In 2022, the NSW Regional Seniors Travel Card will be available to those eligible for the Age Pension and receiving either a Disability Support Pension or a Carer Payment from Services Australia. NSW Seniors Cards are issued by the Department of Family and Community Services. Eligible seniors are entitled to $2.50 all day travel on regional buses with the Regional Excursion Daily ticket. Yes. You can use your card for travel-related purchases Australia-wide. Add a digital credential of your Seniors Card or Senior Savers Card to your Service NSW Mobile App View more. This includes merchant category codes for fuel 5983 and service stations (with or without ancillary services) 5541. Regional Apprentice and University Student Travel Card. Accessible travel on NSW TrainLink services. You can use your card to pay for: Find out about Opal orbook NSW TrainLink Regional train and coach services. Although Why Leave Town is transitioning our stock of cards to have the 3 year expiry, some of the current stock will expire before the full 3 year term. To find out more, or to apply, go to https://www.service.nsw.gov.au/regionalseniorstravel. Interstate Seniors: Interstate Seniors Card holders (except from the ACT) can apply for new or replacement Gold Opal cards by completingthe Interstate Seniors application form (pdf 283KB). the card is not purchased), then the expiry date may differ from the legislated 3 year term discussed above. To join the Why Leave Town Gift Card Program in your town and to encourage more people to shop local, simply find the program you would like to join by clicking on the drop down box below. It's worth it for your business. Save my name, email, and website in this browser for the next time I comment. Nationals Minister for Regional Transport and Roads Sam Farraway said the initiative has injected more than $131 million into regional economies, benefitting local taxi operators and fuel stations. Some privately owned and operated services may offer other concessions at their own discretion. 0000000756 00000 n The regional seniors travel card program is available for a 2-year trial period . Just ring 13 77 88 and all will be revealed. If your card balance is insufficient when you try to make a payment, the transaction will be declined and you may be required to cover the cost of the purchase. Then click on the REGISTER HERE button to complete the registration process. Applications for 2023 close on 30 November 2023. The Regional Seniors Travel Card is a $250 prepaid Visa card designed to ease the burden of travel costs for eligible seniors in rural, regional and remote areas.. Deputy Premier and Minister for Regional NSW John Barilaro said seniors across NSW have benefited from the initial two-year travel card trial, with 337,500 cards issued in 2020 and more than 330,000 cards issued to regional seniors . The card will work at retailers or service providers using travel-related merchant category codes. Information about accessible travel, safety and security, travelling with prams andlate night transport. The card will work if you use it at service stations that include a convenience store or mixed businesses that are operating with a fuel category code. Also it cant be transferred, sold or exchanged for other benefits. Yes, for security purposes your card and PIN will be mailed separately. Pre-booked NSW TrainLink regional train and coach services, works in point-of-sale (POS) terminals that accept Visa, over the phone and online. Get started with your regional seniors travel card application. You wont need your PIN for phone or online transactions. Created by MTA NSW, the Employment Relations Information System (ERIS) is a web based interactive employment relations system. We will email it to you every week as soon as it is released. Email us - media@newsofthearea.com.au. In the final PassCode box enter your 4 digit pin that is on the back of your card. Travel in regional NSW for seniors, pensioners and concessions, regional bus fares and the Regional Excursion Daily ticket, half-price fares for individual bus trips, $2.50 unlimited daily travel with a Regional Excursion Daily ticket, 50% off ordinary Adult peak season Economy and First Class fares, $2.50 unlimited daily travel on Regional train and coach services with a pre-booked, NSW and ACT Pensioner Concession Card holders, NSW War Widow/er Transport Concession Card holders, Enter your departure location, destination and travel date/time, then select Go to see all available trip options, Refine your results by choosing Options then select Accessible services only, print out your trip plan or share it with someone via a link, be notified about planned travel disruptions. Try to spend your $250 before the card expires. NSW TrainLink run train and coach services between more than 365 regional and remote destinations across NSW, and across the borders into Victoria, Queensland and the ACT. Regional Map ; Discount Directory . NSW Seniors Cards are issued by the Department of Family and Community Services. Seniors Cards are issued free of charge and have no expiry. 0000005152 00000 n Transport for NSW is administering the program and Service NSW and the banking partner are providing customer services directly to seniors. Please try an alternative service station. Fill out the form and send a scanned copy or photo of it tothe email on the form. We know what a difference this is making to the lives of our regional seniors, so weve committed $246 million to continue the program until the end of 2023, as well as expand the eligibility to include seniors who are carers and those with disabilities, Mr Toole said. Please allow up to 20 business days from the time of application for your card and PIN to arrive. Such has been the success and the demand that the NSW Nationals in the state government are extending it for another two years and expanding it to even more seniors living in the regions. The card, which puts $250 in the pocket of eligible regional seniors, was initially promised for two years at the 2019 election. Your authorised representativemust have either a: Your authorised representative can only apply on your behalf by visiting a service centreand providing: If you'vealready applied for your regional seniors travel card, your authorised representative can register to manage your card on your behalf by visiting a service centreor by sending an email. If you are unsure then please check the date that is on the back of your card next to "Funds Expiry". There is no charge for an Opal card, however a minimum top up value of $20 for an adult card, or $10 for a child or concession card, applies at retailers or when using top up machines. You can request to have any remaining balance transferred to a new card. Motor Trades Cares (MTC) provides access to free industry WHS and workers insurance information and topical publications, webinars, management system resources, including policies, procedures and supporting checklist and forms. The card is making it easier and more affordable for seniors to remain connected with family and friends. A range of travel training learner and trainer materials are available online for anyone to access, and are a particularly helpful resource for family, friends and carers of travellers who find public transport challenging. At this point a drop down box will appear. Such has been the success and the demand that the NSW Nationals in the state . Department of Veterans Affairs Applications for 2023 (Year 4) open on 23 January 2023 and close on 30November 2023. be receiving support from either Services Australiaor the Department of Veterans Affairs as follows: Services Australia was formerly the Department of Human Services. If so then just follow these steps: 1. Increased funding will allow us to extend the card from 2022 to more seniors in the regions, including those eligible for the Age Pension and receiving either a Disability Support Pension or a Carer Payment from Services Australia.. Eligible NSW seniors are paying for fuel with a new travel card available from the NSW Government. You can also use contactless payments as an alternative to . Buses in some regional areas now have real-time location tracking, so with the right app youll always know how far away your bus is. Call 1800 569 070 (available from mid-January 2020). MTA Training delivers innovative and flexible, industry focused training and prides itself on producing quality outcomes. Are you having problems checking your card balance? The Service Station Association (SSA) is a division of MTA NSW representing businesses within the petroleum industry. Your 4-digit PIN will be posted to you in a separate envelope. More information is available at www.service.nsw.gov.au. If prompted to enter your PIN at retailers, please take care to enter your PIN correctly. More than 300,000 seniors in the regions will benefit from reduced travel costs with the NSW Government committing $246 million to extend the Regional Seniors Travel Card for an additional two years. You can use the PIN that is issued to you or choose your own. You should take the usual precautions for payment cards, including: Each card is valid for 14 months from the date it was issued. Concessions are generally not available on private ferries, event shuttle buses, chartered buses and Great Southern Rail services. You can check your balance over the phone. The prepaid Visa card provides seniors with $250 to ease the burden of travel costs and assist them in getting to and from essential services. Each $250 regional seniors travel card will expire after 12 months from the time it is issued. Regional senior travel cards donot work at ATMs. Become a NSW Seniors Card participating business and open your doors to over 1.9 million active, engaged and appreciative customers. Applications will be open for all seniors for the 2020 card in late January. Reasons for declined transactions include using your card: To dispute a charge, download and print theregional travel card dispute form PDF. Any remaining balance on the card will be returned to the NSW Government. If youre tech savvy, try using a travel planning app. You can find out the balance of your card by contacting card services by phone or online. You can use the card at certain retailers to pay for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis. to buy an item or service that is valued more than your card balance. Do you pick up and read a free newspaper that has been thrown on your front lawn. 218 0 obj <> endobj xref You have successfully joined our subscriber list. When travelling within the Opal network, eligible seniors are entitled to use a Gold Senior/ Pensioner Opal card. Eligible seniors can apply for a $250 prepaid card to help ease the cost of travel. The regional seniors travel card provides eligible seniors living in regional, rural and remote areas of NSW with a $250 prepaid card to help ease the cost of travel. Alternatively, you can call card services 24/7 on 1800 569070for help with any of the above services. Travel to and from Sydney Airport. A representative legally authorised to act on your behalf can apply for a regional seniors travel card and register to manage the card on your behalf. Trips are usually booked and paid for via an app or over the phone. It shows your trips, journeys, top ups and adjustments, so you can keep track of your spend, check you paid the correct fare and use the statement for tracking business travel for tax purposes.. Some Seniors Cards are not accepted. If you have purchased a card since November 2019 and it expires before 3 years have passed, please contact Why Leave Town and we will issue a new card to you with the funds of your old cards transferred across at no charge. 1. You may need your PIN to complete transactions at retail outlets. 0000001480 00000 n This PDS is issued by Westpac Banking Corporation, ABN 33 007 457 141, Australian Financial Services . This is the 16 digit number on the back of your card, it will be something like 5021-1802-XXXX-XXXX. Merchant category codes are used to classify businesses by the type of goods or services they provide. Select to sign in using "Card Number and 4 Digit Passcode". A new card will arrive in the mail a couple of weeks later, it then has to be activated before use. This is a $250 prepaid card to help ease the cost of travel. No. Transport for NSW recognise and celebrate the diversity of Aboriginal peoples and their ongoing cultures and care of Country. In other areas pick-up and drop-off points may be nearby location such as shopping areas, healthcare precincts, public transport hubs and convenient meeting points in residential areas. Certain retailers and services are restricted. Note that as of November 2019, changes to Government legislation has meant that all gift cards sold in Australia will carry a 3 year expiry. Thank you for your time, we are getting the age pension from July 2022 how do we get the petrol $500.00 card/. Retailers can check with their bank if theyre not sure which merchant category code they are using. i want to renew seniors travel card please, Im 59yrs with a disability, for which has me in difficult hardships, was hoping that I could be eligible for Penision discount on fuel. It is pre-loaded with $250 for you to pay for travel-related expenses. The fastest way is to use the Express Plus Centrelink mobile app. Eligible seniors are entitled to $2.50 all day travel with the Country Pensioner Excursion ticket when booking on NSW TrainLink Regional services within NSW. The definition of regional NSW is consistent with what is used for Restart NSW local government areas outside of Sydney, Wollongong and Newcastle. details below or from service.nsw.gov.au/RSTCterms free of charge. To find out more and apply for the Regional Seniors Travel Card, visit the Service NSW website. Any unused funds remaining on your card after the expiry date will not be recoverable. How do you use a prepaid travel card? It takes around 10 business days to receive a card and PIN. 0000007278 00000 n Transport for NSW will monitor the uptake and use of regional seniors travel cards to help prevent fraud. Finding it hard to renew my travel card .What am I doing wrong ? Find out if you are eligible for a Seniors Card or Senior Savers Card Are you a permanent NSW resident or citizen? Coffs Harbour seniors were the first to try the Regional Seniors Travel Card a year and a half ago and its wonderful to see how far the scheme has come since. Cards can be used at certain retailers to pay for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis. The regional seniors travel card provides eligible seniors living in regional, rural and remote areas of NSW with a $250 prepaid card to help ease the cost of travel. The Regional Seniors Travel Card is a $250 prepaid Visa card designed to ease the burden of travel costs for eligible seniors in rural, regional and remote areas. If registering byemail, copies of the following documents will need to be sent to no-reply@nswregionaltravel.cards: You can emaila scanned copy or a clear photo of the above documents. Every train has a buffet car which serves food and drinks including snacks, hot meals and alcoholic beverages (subject to operating hours). living in regional NSW outside Sydney, Newcastle and Wollongong. This card has made a huge difference to the lives of seniors living in the bush who have fewer transport options than those living in the city and were excited to announce it will be offered again in 2022 and 2023.. By putting an extra $250 in the pockets of our regional seniors, we are boosting access to safe and convenient travel, as well as reducing the burden on people who often have fewer transport options than those living in the city, Mr Farraway said. We know these groups would also like to be eligible for the Regional Seniors Travel Card and were pleased to be able to make that happen as part of the next phase of this program.. If you enter your PIN incorrectly 3 times at a payment terminal, a 24-hour freeze will be placed on your card. Brought to you by Balranald Incand supported by Balranald Club. 0000011904 00000 n 3. Find out about Opal orbook NSW TrainLink Regional train and coach services. Governing Councillors and MTA NSW Management. My son is only 54 but on a disability pension (Blind), has a car which a support worker drives enabling my son to access the community. To obtain your balance for this card you need to ring 1800 569 070. 7 PDS means this product disclosure statement. Its also injected more than $108 million into regional economies, benefitting local taxi operators and fuel stations, Mr Toole said. You can find accessible service information with the Trip Planner. Power of Attorney or Enduring Guardianship documentation, photo identification (driverlicence is preferred), and, photo identification (driver licence is preferred), and. SeeTrip Planner help for further instructions. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); SUBSCRIBE for our FREE copy of the PAPER each week! Transport for NSW takes the security and privacy of customer information very seriously. Regional residents welcome transport relief boost. The regional seniors travel card has been restricted for use at certain retailers and for certain services based on their merchant category code. Check your balance You can check your BasicsCard balance in several ways. Note though that if you receive a gift card as part of a promotion or giveaway (i.e. Longer distances and fewer transport options mean regional seniors often rely more on their cars and have higher fuel costs than people in the city. To apply for a NSW Seniors Card and any replacement, visit the NSW Seniors Card website or call 13 77 88 and your application will be processed over the phone. There are many transport options in regional NSW. 0000001516 00000 n You can use the card at certain retailers to pay for pre-booked NSW TrainLink regional trains and coaches, fuel and taxis. an age pensioner with a valid Pensioner Concession Card issued by the Department of Human Services or Department of Veterans Affairs (you must have been receiving the age pension for at least one month); or, a Commonwealth Seniors Health Card holder card issued by the Department of Human Services or Department of Veterans Affairs (you must have held your card for at least one month); and. Public transport is there for everyone, so were making it easier to for people with all types of needs and abilities to use. Applications for the 2021 Seniors $250 Travel Card are now open. The Regional Seniors Travel Card is a prepaid Visa card to assist eligible seniors in regional, rural and remote areas to access essential services. Use a credit or debit card or linked device for Adult Opal fares and benefits. 2. Check with local transport operators before you travel. It can take up to 48 hours to show all activities and balance on the website activity statement. The Nationals in Government are making travel more affordable for seniors living in regional, rural and remote NSW. Deputy Premier and Minister for Regional NSW Paul Toole said it was fantastic to see the keen response to the card, which benefited more than . Contact Transport for NSW for information, feedback, lost property, Opal customer care or regional bookings or follow us on social media. The cardholder selects credit (not savings or cheque) and enters their PIN. I have a Seniors Card and am 83. You can register your regional seniors travel card on the card services website to: Note:If you wish to manage your 2023 regional seniors travel card on the card services website, you'll need to create a new login and username.