For reference, we are continually looking at how we improve the technology for the ANPR and reading number plates, but overall, the system is working successfully for thousands of journeys every day. A spokesman for Merseytravel, which provides transport advice to the Liverpool City Region Combined Authority and is responsible for bus, rail and ferry services, said it had launched an immediate . In the Top Up My Account panel, enter the amount you want to top-up and click the Top Up button. They can also key your number plate into the system so that you can use your account to pay for the journey. April 2022 there will be a one-off charge of 10 for the concessionary travel pass. 22. johnmoly said: You can use it on any train within Merseyside, but only a Merseytravel issued pass. You can view receipts for payments for up to 6 months. You must call into a Merseytravel Centre. Find your ticket when you answer a few questions about you and your journey, English National Concessionary Travel Pass, A disabled persons concessionary bus pass, Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging. No trains are running from the station. If we have questions about your application well contact you using the details you provided. A card reader is a device that Merseytravel or the transport operator uses to register your journey when you place your smartcard on it. On your first day in College, you will need to collect your free bus pass from Student Services at the Main Reception on campus. . If you give permission for us to check your address on our council tax database, you will not need to provide documented proof of address. You can find out more information about the DVLA standards onlinehere. Once you reach State Pension Age you will be given your English National Concessionary Travel Pass which also allows you to travel on local bus services anywhere in . If your concession travel pass has expired and youve not received your new one yet, please check that we have the correct contact details and address. Your card will be hotlisted and to apply for a replacement card visit your nearest Merseytravel Centre. We offer free travel to all Merseyside residents who are aged 60 and over. You will need to wait 3 working days before logging back into your online account and setting up a new Direct Debit instruction with your new payment details. Find out about public transport fares and passes. Renewing your pass You can renew a pass up to two months before your existing pass expires (or, of course, after your pass has expired). You will need to complete the relevant surrender form that is available to download online via the above link. Jadu. You can find more . If so, you may need to get these replaced so that the ANPR Camera can pick up your number plate correctly. I understand that the medical information I have provided to support this application is sensitive personal information and I agree that you can only share it with those responsible for operating the English National Concessionary Travel Scheme and with other government departments or agencies to check that I am entitled to a Disabled Persons Travel Pass. Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging. We are sorry for any inconvenience caused. The changes, announced by the . If you are a member of the press or media and have a query, please send an email to communications@liverpoolcityregion-ca.gov.uk where a member of our Communications Team will contact you back directly. Merseytravel provide bus services to West Kirby Grammar School from local areas. Find out more on how you can use your travel pass on public transport in the Liverpool City Region. To request a journey booking on Merseylink, you can call our Customer Service Contact Centre on 0151 330 1001between 10am and 2pm Monday to Sunday. Merseytravel is the passenger transport executive, responsible for the coordination of public transport in the Liverpool City Region in North West England.Merseytravel was established on 1 December 1969 as the Merseyside Passenger Transport Executive.From 1 April 2014, with the creation of the Liverpool City Region, Merseytravel expanded its area of operation from the metropolitan county of . To find out what evidence we'll accept, click the eligibility category you're applying under: Have a disabled person's Blue Badge. If the ANPR Camera is not reading your number plate, first thing to do is to make sure that you dont have any old fast tags in your vehicle. Pass holders will also be unable to travel free on . Network Railowns the infrastructure, including the railway tracks, signals, tunnels, bridges, level crossings and most stations. T-FLOW account online at merseytunnels.co.uk. Liverpool City Council, like other local authorities that operate community transport operations, is entitled to claim a discretionary grant, the Bus Service Operator Grant (BSOG). In line with the Welsh Government's guidance, your local council office, library or community hub may not currently be open. Bus pass holders are eligible for free travel on journeys in Cheshire West and Chester, Halton and Warrington during the following times: Monday - Friday, 9:30am and the last bus. PLEASE DO NOT SEND ORIGINAL DOCUMENTS. If your Medway bus pass is stolen, we'll replace it for free. Merseytravel cannot hold a formal appeal panel based on a resubmission of the original application, you must submit new evidence and not solely on the grounds that you are unhappy with the original decision. If you do not have a crime reference number you'll need to request a replacement lost bus pass (see above). All items are logged with our Lost Property Department immediately. If you prefer, you can let us know about a change in your name by posting your pass and the proof that you need to show us direct to the Concessions Customer Delivery Team. We may contact you to ask for more details about your disability or you may be asked to attend an assessment. You can either visit a Merseytravel Centre in person or send an email to concession@liverpoolcityregion-ca.gov.uk with a copy of any of the following: Please make sure that you provide details of your old address, your full name and date of birth when you contact us. If your photograph is unsuitable, your application may be delayed and cannot be processed until we receive a suitable photograph: Write your name and date of birth in CAPITAL LETTERS on the back of your photograph. Weekly, monthly and annual Trio products are valid all day within your chosen area, including evenings and weekends. Metro Card will launch on 2 December, replacing Walrus. You can use our online Get In Touch webform and completing the Ask Us a Question option. For information please call 0151 330 1000, tweet @Merseytravel or. Get weekly Wirral View updates in your inbox. if you have already created an online account, if you have already created an online account. Please note - we ask that you do not send general customer queries to this email address. This scheme i. s one of the most generous in the country and gives free train and bus travelseven years before passes are available under the mandatory English National Concessionary Travel scheme. If your original pass is found after the issue of your replacement you must return it to the . /Type/XObject to ensure it's working. This same problem is also common with the letter D and C etc. Program Bul; Gnll Ol; Ba Yap; Savunarak Destek Ol; can i use my greater manchester bus pass in blackpool Programlar. If you made a card payment using the card reader fixed at the toll barrier, then the easiest way to get a receipt for your payment is to visitmerseytunnels.co.ukand click theRequest a receiptpanel on the main page. Select the Payments option followed by Request Refund. Booking requests can be made no earlier than 2-days before and no later than 7-days before your requested journey date. 134 routes; Map; Vehicles; 3 Wilson Road - Halewood Shopping Centre 3A Wilson Road - Liverpool John Lennon Airport 6 Upton Rocks - Liverpool 7 Warrington - Liverpool 8 Liverpool - Huyton Circular 8E Liverpool - Huyton Circular 9 Liverpool - Huyton Circular 10 St Helens - Liverpool 10A St Helens - Liverpool Oh, and it can be used on the river ferries as well. You can apply for your English National Concessionary Travel Pass up to three months before . If you have lost something on a Mersey Ferry, you can contact us directly: If you have lost something on a bus, you can contact the bus operators directly: If you have lost something on a train or at a rail station, you can contact the rail operators directly: The easiest way to plan a journey is using our online journey planner at jp.merseytravel.gov.uk. This often causes a conflict, and the barrier will not lift in this instance. If you do not have any photographic proof of age, you will need to take your Birth Certificate and apply in person at one of our Merseytravel Centres. If you want to change the payment date or amount of your Direct Debit, first you must cancel the Direct Debit as above. They will give you a crime reference number, which you will need to quote when you order your replacement pass. << /SM 0.001 Email: concession@merseytravel.gov.uk. It's your responsibility to renew your pass. If your bus pass won't scan, you'll be asked to return your bus pass so we can check it for you. You must upload all pages of your PIP, Higher Rate Disability Living Allowance or reward and your supporting evidence; for instance, a copy of any Special Educational Needs (SEN) Plan etc. Plan your cycle journey on the Cycle Streetswebsite. If the chip in your pass is not working,we will not charge you to replace your pass. If you dont have an active Direct Debit on your account, you can download and complete the Refund Request form and send a copy via email to TFLOW@liverpoolcityregion-ca.gov.uk and a member of the team will process this manually. By typing your name electronically in the signature box on this application form you agree, acknowledge and intend that this will constitute your signature for the purposes of this application. Concession, Merseytravel, PO Box 1976, Liverpool, L69 3HN. You can call our Customer Service Contact Centre on 0151 330 1000where a member of the team will be able to cancel your lost or stolen pass. Book a library appointment to replace your free bus pass. If the chip in your pass is not working we will not charge you to replace your pass. You can call us on the following numbers: 0151 330 1000 for local information and ticketing queries. If the damage could be a risk to personal safety, you can call 0800 731 3699to report the damage. If there's no clear or obvious damage to the pass we'll arrange for a replacement free of charge. Check out some of our frequently asked questions online. Make sure that you have told us if you have changed your name . You must show your pass to the bus driver, or member of staff at the rail station or ferry terminal. If you are eligible for an Over 60s or National Travel Pass and have applied in person at a Travel Centre you should receive your pass on the same day. Sa Parole pour Aujourd'hui. Faulty pass. You'll need to provide a crime reference number. Find out where your nearest Travel Centre is. . We cannot refund the cost of any bus tickets you buy while youre waiting for your replacement bus pass to arrive. Thanks for subscribing! Replacing lost or damaged passes. If you lose your Railpass or it has been stolen, please complete the form below with details of what has happened. Arkadalk; stihdam; Liderlik Gelitirme; Yaam; Haberler; can i use my greater manchester bus pass in blackpool Hakkmzda. If you need further support or have any questions about the Merseylink service you can use our online Get In Touch webform and completing the Ask Us a Question option, or you can call our Customer Service Contact Centre on 0151 330 1002. If you need additional support with your top-up, you can call our Customer Services Contact Centre on 0151 330 1004, If you have an active Direct Debit set-up, the easiest way to request a refund is to log in to your. Theater of popular music. Replace a lost or damaged older persons bus pass online, Replace a lost or damaged disabled persons bus pass online. Your pass will be hotlisted immediately to prevent any unauthorised use; our team will then take a payment and order you a replacement pass which will be despatched by post to the address we hold on record. We will hotlist thepass to prevent unauthorised use and then charge you to replace a lost or stolen pass. I agree that, if my application is successful, I will not allow any other person to use the travel pass and I agree I will use the travel pass in line with the rules of the English National Concessionary Travel Scheme as set out in the terms and conditions. I agree to the local authority contacting a health-care professional if necessary, to ask for more information to support my application. Replace a faulty Medway bus pass If you need it, we can give you information about travel passes or in other formats (such as in large print, in Braille or on audio CD). Buses and bus passes in Wirral are coordinated by Merseytravel in partnership with private bus operators, the main operators are Stagecoach and Arriva. %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz We will accept one of the followingas evidence;a recent council tax bill, gas, electricity or water bill, driving licence, bank or building society statement, official tenancy agreement or letter from the Department for Work and Pensions. No trains are running from the station. We will charge you to replace a lost or stolen pass. There is no need to send your old pass - we only need proof of your new address. directly to Merseytravel. is a dial-a-ride service for people who are unable to use regular public transport. I want to report a damaged bus stop / shelter. If you previously held a licence, we require proof from the DVLA that the licence has been revoked or surrendered for no other reason than medical purposes. You can also replace your stolen bus pass by phoning us on 01634 333 333. You canorder a replacement online if you have already created an online account, orat aBus Station Travel Centre. In the past we have not charged for one of these passes, but from 1. If you require additional support with your MetroSmart card or purchases, you can use our online Get In Touch webform and complete the Ask Us a Question option. Designed and powered by However, if you arent able to use public transport or your carer is not available to take you to your service, we can arrange for your journey to be made on council-provided transport. Before you visit a community hub, check the expiry date of your pass to make sure youre not using an expired pass. Cookies remember you so we can give you a better service online. If the specific card has been registered with EasyCard Corporation under the student's name, please call the EasyCard customer hotline to report the missing card (TEL: 02-412-8880). Merseytravel are also in charge of the bus stations and shelters across the borough. We aim to have normal service resumed as swiftly as possible. $4%&'()*56789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz ? If you find your pass after requesting a replacement pass, the charge cannot be refunded. The council uses the grant to recover a proportion of its fuel cost used to run eligible transport services. We will charge you to replace a lost or stolen pass. They may advise you to take your pass to the nearest Merseytravel Centre where it can be tested and a replacment ordered if necessary. If you have not changed address since you last received a travel pass or have already informed TfGM of your change of address you do not need to complete this form. No trains are running from the station. Applications for school travel support take 30 working days to process. you are not yet 60 years of age and need to apply on grounds of disability. Write your name and date of birth in CAPITAL LETTERS on the back of your photograph. If you do not have photographic identification, we will not be able to process your application by post and you will need to go to your local Merseytravel Centre to continue with your application. Travel concessions for people with a disability. Click here to see if your address is within Merseyside. You can also replace your stolen bus pass by phoning us on 01634 333 333. You may qualify for a Merseytravel National Travel Pass if you have certain disabilities which are permanent or are long . Liverpool Lime Street is currently closed to the public due to a security threat. Your transport needs will be included in your support plan. You can get a free older person's bus pass if you: are a Medway resident. Please note: The Customer Services Contact Centre and T-FLOW teams are unbale to support any further on this matter; and the guidance that they will provide to you is the same as listed above. Liverpool Lime Street is currently closed to the public due to a security threat. This payment is non-refundable. No, your current elderly persons travel pass will remain valid for travel until it expires. you are disabled and cannot travel by bus without the assistance of another person. ck3 alexander the great dna. Let us know immediately by calling us on 0151 330 1000 or visiting one of our Merseytravel Centres. If you are eligible for a National Travel Pass, and have applied at a Merseytravel Centre or by post, your pass will be processed separately and Let us know immediately by calling us on 0151 330 1000 or visiting one of our Merseytravel Centres. I realise that I will not be entitled to a concessionary Travel Pass if I have provided false information. If you are eligible for a Local Travel Pass and have applied in person at a Merseytravel Centre, then you should receive your pass on the same day, or on your 60th birthday if you applied in advance. For more information contact Mersey Tunnels on, Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging. Travelling with a companion. Please send photocopies, not the original documents. stream Please note - we dont offer a refund on daily or weekly tickets; refunds can only be claimed for term time, monthly or annual products. Eligibility. - Pay once and use it as many times as you like throughout the term. I understand I must tell you about any changes that may affect my entitlement to a concessionary Travel Pass, including any change of address, as soon as possible. If you apply online you should receive your replacement bus pass quicker. Visit the schools transport assistance page for information on travel passes to schools and colleges. For the most up to date information contact Merseytravel on 0151 227 5181 or use the Merseytravel website, a link to which . Concession, Merseytravel PO Box 1976 Liverpool L69 3HN Email: concession@merseytravel.gov.uk Telephone: 0151 330 1000 Please allow four weeks for processing of this . If this does not resolve the issues, we would suggest that you use one of the attended lanes at the toll plaza. In Wales you can get a bus pass when you reach 60. February 27, 2023 equitable estoppel california No Comments . Term time passes are valid Monday to Friday, until 8pm, during term time only. Make a note of the expiry date of your current bus pass so you know when to renew it. Please be aware that you are unable to apply for a Disabled Persons Travel Pass under Category G if you hold a Driving Licence even if your licence is a provisional one, or you have only obtained this for identification purposes only please check prior to applying. Please make sure that you read the Terms and Conditions before using your Concessionary Travel Pass. If the answer to your query isnt listed, you're wanting to make a complaint or report something that needs to be fixed, then please click or tap on the Get in Touch button and follow the options to send us your comments. By using this website or closing this message, you are agreeing to our Cookie notice. Renew a bus pass. merseytravel birkenhead bus station phone number. Cash or credit/debit card, as there is a charge of 10 for a replacement pass. The Mersey Ferryservice operates a commuter service between Seacombe and Liverpool. Trains in Wirral are operated by Merseyrail. Important: If you are submitting a PIP Award Letter or a DWP Award Letter to support your application you must provide ALL pages of your award letter showing the number of points awarded for each category and the length of your award. However, if you receive Universal Credit you will not have to pay the fee. Replacing stolen passes. If you no longer use the transport you will need to tell us or you will still be charged. Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging, TollOperations@liverpoolcityregion-ca.gov.uk, A utility bill (e.g. Not yet 60 years of age and need to quote when you reach 60 we only need proof of replacement! Coordinated by Merseytravel in partnership with private bus operators, the charge can travel! In partnership with private bus operators, the main operators are Stagecoach Arriva. ; stihdam ; Liderlik Gelitirme ; Yaam ; Haberler ; can i my... 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