Why Ellevest? Job Description. Checkout. Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. We place a major emphasis on building a team and working environment where individuals can succeed professionally and personally. (Copyright 2023 Salary.com), Employers: Job Description Management Tool, 4 - 7 years experience Si continas viendo este mensaje, Note: Instead of a cover letter, we ask you to answer the questions at the bottom of this application. As a team member at Ellevest, you can expect to make a difference through your work, to have a direct impact on the achievement of a very meaningful mission, to significantly advance your career trajectory, and to have room for fun and fulfillment in your daily life. The average Customer Experience Associate salary in the United States is $91,600 as of February 27, 2023, but the range typically falls between $78,500 and $103,300. This is a part-time, fully remote opportunity. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Nous sommes dsols pour la gne occasionne. Client Experience Associate Remote Job Posted: August 31, 2020 Valid Through: September 30, . You are a fast learner, with strong communication skills and a creative, problem solving attitude. verdade. I found a few of the interview-ees were a bit unprepared going into the interview and repeated a lot of the same questions. This is a part-time, fully remote opportunity. Engineering Based on 8 salaries Engineering Manager 2 salaries Senior Software Engineer 2 salaries View More Customer Services & Support Based on 8 salaries Client Experience Associate 6 salaries . Contributes to moderately complex aspects of a project. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Dismiss. Wir entschuldigen uns fr die Umstnde. Si continas recibiendo este mensaje, infrmanos del problema an. All the services we offer reflect our mission to get more money in the hands of women and other people underrepresented because of their gender identity. $0.00 total cart value. Ellevest is a leading tech company in New York City, with a thriving team across our engineering, product, marketing, client experience, investments, and operations organizations. Dismiss. Please help us protect Glassdoor by verifying that you're a Commercial Customer Service Representative. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Ellevests unique algorithms are designed to get the client to her goal number or better in 70% of market scenarios, higher than traditional financial advisors. No two peoples career paths look exactly alike, and skill sets come in many different forms. Tell us what excites you about working for Ellevest? Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de an. Glassdoor provides our best prediction for total pay in today's job market, along with other types of pay like cash bonuses, stock bonuses, profit sharing, sales commissions, and tips. During her Wall Street days, she served as CEO of Smith Barney, CEO of Merrill Lynch Wealth Management, and CFO of Citi. You will support the Client Experience team by providing exceptional service to our members. In 2017, Ellevest was named one of Entrepreneur Magazines 100 Brilliant Ideas, and CNBC listed Ellevest as one of their Top 25 Most Promising Startups on a path to becoming tomorrows household names. Ellevest was founded in New York City, but today, our fully remote team is spread across the whole United States. Ellevest's compensation framework is based on relevant data, benchmarking and research for comparable companies and on our internal pay equity policies. Typically reports to a manager or head of a unit/department. This role requires someone who is a quick learner with exceptional communication skills and astute intuition. Part-time employees do have access to a free Ellevest membership and retirement benefits. You are passionate about our mission to get more money in the hands of more women+, and you are excited to share that passion with Ellevest members. The Client Experience team is looking for an experienced people manager to support and lead associates who are on the front lines helping Ellevest members and clients. Know Your Worth. I have MBA + 3 year experience in industry. Health and wellness We want you to live well with comprehensive medical, dental, and vision insurance options. Ellevest aims to help close the financial gender gap with an innovative digital investment and planning platform for womenby fusing research into every decision. Get a free, personalized salary estimate based on today's job market. Search more salaries here: Customer Experience Associate Salaries with No Diploma, Customer Experience Associate Salaries with a High School Diploma or Technical Certificate, Customer Experience Associate Salaries with an Associate's Degree, Customer Experience Associate Salaries with a Bachelor's Degree, Customer Experience Associate Salaries with a Master's Degree or MBA, Customer Experience Associate Salaries with a JD, MD, PhD or Equivalent, 10th Percentile Customer Experience Associate Salary, 25th Percentile Customer Experience Associate Salary, 50th Percentile Customer Experience Associate Salary, 75th Percentile Customer Experience Associate Salary, 90th Percentile Customer Experience Associate Salary, Detailed skills and competency reports for specific positions. A detail-oriented, organized approach to work with strong follow-through and ownership of tasks, Team player attitude and you are committed to learning from others, Ability to efficiently work in a fast-paced, high volume environment, Proficiency with (and excitement about) learning new technologies, systems, and processes. The consent submitted will only be used for data processing originating from this website. Get started with your Free Employer Profile, Customer Service Representative (CSR) (1), Client Relationship Management Associate (1). You will work closely with the Product Managers and Product Designers on our team to identify ways to improve our user experience and services based on client feedback. from investors including Rethink Impact, Pivotal Ventures, Valerie Jarrett, Salesforce Ventures, PayPal Ventures, MasterCard, Khosla Ventures, Morningstar, and Venus Williams. Client Experience Associate Ellevest Jan 2022 - Present1 year 2 months New York, New York, United States Acts as the voice of Ellevest by promptly and professionally resolving client. When hiring, we look for culture add, not culture fit. How much does a Customer Experience Associate make? Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Overview. The average Ellevest salary ranges from approximately $73,711 per year for, Ellevest employees attributed a compensation and benefits rating of 3.3/5 stars to their company. Additional pay could include bonus, stock, commission, profit sharing or tips. Well work with you to determine a schedule that works for you with the opportunity to change your schedule as needed. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Ellevest has raised $70MM from investors like Rethink Impact, Pivotal Ventures, Valerie Jarrett, Salesforce Ventures, PayPal Ventures, MasterCard, Khosla Ventures, Morningstar, and Venus Williams. om ons te informeren over dit probleem. . Ellevest is a fast-growing, venture-backed financial services start-up built by women, for women. We know that achieving a mission as critical as ours requires incredible talent and teamwork, and team is the most important thing to us. Checkout. Home; Best Sellers; Shop All; 1:1 Sessions; Live Events; Gift cards; Worksheets; 0; Home; Best Sellers; Shop All; 1:1 Sessions . We started by building the only gender-aware online investing platform that takes totally un-ignorable realities (like pay gaps, different salary curves, and womens longer lifespans) into account. Process financial transactions like deposits, withdrawals and bill payments as per . ), Support client transactions, such as deposits, ensuring a seamless experience for clients, Proactively troubleshoot client issues and coordinate across teams for resolution, Identify opportunities for growth and improvement within the team, 1+ years of experience in a client-facing role, financial services experience a plus, Exceptional communicator across multiple channels including email, phone, and text, Tenacious problem-solver with strong follow-through and ownership of tasks, True team player committed to learning from and teaching others, Demonstrated ability to establish and improve upon processes. You will have a flexible schedule based on your availability and the needs of the team, but may have the opportunity to work up to 20 hours per week as your availability allows and company needs require. Candidates will provide first touch responses to prospects and members across multiple channels including phone, email, and text. On Fishbowl, you can share insights and advice anonymously with Ellevest employees and get real answers from people on the inside. No consulting experience. Being proactive on website improvement through analyzing customer behavior through acquiring data from different sources and develops data systems that support analysis and Strategy planning. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. The role didn't end up being the best fit, but the people operations team did an excellent job keeping me informed throughout the process, especially about what was yet to come. Tell me about yourself? Well work with you to determine a schedule that works for you with the opportunity to change your schedule as needed. los inconvenientes que esto te pueda causar. Onze The community relies on everyone sharing. $0.00. excuses voor het ongemak. real person. Average salary for Ellevest Client Experience Associate in New York City: US$42,234. para nos informar sobre o problema. Nous sommes dsols pour la gne occasionne. Ellevest was co-founded by Wall Street veteran Sallie Krawcheck, chair of the Ellevate Network, previously CEO of Smith Barney and Merrill Lynch Wealth Management, formerly CFO of Citi, and author of Own It: The Power of Women at Work. How much do Ellevest employees make? Aydanos a proteger Glassdoor y demustranos que eres una persona real. Ellevest has raised $145 million from investors including Rethink Impact, Pivotal Ventures, Valerie Jarrett, Salesforce Ventures, PayPal Ventures, MasterCard, Khosla Ventures, Morningstar, and Venus Williams.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[970,250],'twochickswithasidehustle_com-box-4','ezslot_4',171,'0','0'])};__ez_fad_position('div-gpt-ad-twochickswithasidehustle_com-box-4-0'); Ellevest is an equal opportunity employer and we value diversity at our company. Average salary for Ellevest Client Experience Associate in New York: $77,302. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. enviando un correo electrnico a That means hiring people who bring new perspectives and different experiences to our team. Being a Customer Experience Associate creates dashboards, reports, and visualizations to analyze metrics and develop insights from various sources. It provides various jobs to talented job seekers who are highly qualified. Ellevest was co-founded by Wall Street veteran Sallie Krawcheck after she realized that the financial services industry was built by men, for men, systemically leaving women behind. Onze Please send us your application even if you dont check every single box. Si continas viendo este mensaje, This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. We started by building the only gender-aware online investing platform that takes totally un-ignorable realities (like pay gaps, different salary curves, and womens longer lifespans) into account. We cant wait to hear about yours. Then we added banking, learning, and money and career coaching services for Ellevest members, plus a full-service private wealth management service that helps high net worth people, families, and institutions align their financial power with their values. I am a senior leader with commercial experience in Communications, Marketing, Strategy working with third sector and community organisations. This part-time position on our Client Experience team is perfect for someone who is passionate about working directly with clients, with room for growth as Ellevest grows. Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. Data shows that diverse teams are more. We started by building the only gender-aware online investing platform that takes totally un-ignorable realities (like pay gaps, different salary curves, and womens longer lifespans) into account. This is a part-time, hourly role and is not eligible for health insurance or parental leave benefits. -1+ year work experience. You will act as both a customer and Brilliant Earth brand advocate, working to craft creative solutions to ensure every client receives a luxury . Experience Client Experience Associate Ellevest Jan 2022 - Present1 year 2 months New York, New York, United States Identifying trends, troubleshooting, and providing feedback via. Se continui a visualizzare Title remains the same and a 30% salary increase. Utilizes data management tools to establish a continuous stream of data to analyze, measure, and evaluate customer behaviors and sentiments. . The average Ellevest hourly pay ranges from approximately $35 per hour for a Client Experience Associate to $35 per hour for a Client Experience Associate. In addition, Customer Experience Associate collaborates with cross-functional teams to deliver and support end-to-end customer experience goals, programs, and practices across the organization. Ellevest is an equal opportunity employer and we value diversity at our company. 117-701 - report on the activity of the committee on financial services of the united states house of representatives for the one hundred and seventeenth congress 117th congress (2021-2022) The iOS Ellevest app has a 4.7/5 rating out of over 3,800 customer reviews and its more-recently launched Android app is currently rated 4.6/5. Data shows that diverse teams are more innovative, make better decisions, and lead to greater employee engagement. If you continue to see this The hourly rate for this position is $20/hour. 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