Black Box Operations assists its clients with purchasing and managing domain names. We handle purchasing, hosting, and managing of the domain names after a business has selected the domain name(s) they prefer. Black Box Operations also handles a business's email infrastructure when they decide to host with us.

Content Management Systems (CMS) allow businesses to alter their site's content without touching any code. Black Box Operations provides hosting and management for a series of CMS solutions such as WordPress, Joomla, Concrete5, Mambo, Drupal and Plone.

Customer Relationship Management (CRM) consists of the processes a company uses to track and organize its contacts with its current and prospective customers. CRM software is used to support these processes; information about customers and customer interactions can be entered, stored and accessed by employees in different company departments. Typical CRM goals are to improve services provided to customers, and to use customer contact information for targeted marketing.

CRM software comes equipped with modules to assist your business with front office and back office operations, and business relationships. CRM software helps a business keep their billing, maintenance, planning, marketing, advertising, finance, manufacturing, etc. in order while keeping track of business relationships through an easy-to-use web interface.

Black Box Operations offers other related web services, such as business wikis, and ticketing and project management software. Please feel free to contact us with any questions concerning other related services not described in this informational packet.

Interested in hosting or management services for your business? Then click here to request a proposal from Black Box Operations